Lead Generation Tip: Measure Your Singapore Marketing Methods

As b2b marketers, we are often so engrossed with finding qualified business leads and the various methods we can use to get those business sales leads to notice our brand that we forget to check how effective our efforts are.

When was the last time that you measured the results of your Singapore lead generation campaign? This isn't just about whether you do get any b2b leads or not, when you measure your b2b lead generation methods, you take into account other factors as well:

• The number of qualified b2b leads generated compared to the size of your campaign.

•  The actual value of all the generated leads after conversion.

•  The total budget used on the b2b lead generation campaign.

•  The duration of the campaign and the time needed for conversion.

•  Where your qualified Singapore leads came from (referring sites or companies).

These and other important factors require measuring analytical data, and sometimes the task becomes too complicated or tedious that we forego it altogether. But the importance of measuring these factors cannot be stressed enough. If your b2b company does not have the time or skills to analyze all these data, then it would be best if you hire an experienced lead generation company. These firms provide analytical reports for all their marketing and lead generation campaigns so that you are updated not only with your campaign, but also the trends in your niche market. In particular, providers of quality telemarketing services deliver not only reports about the number of calls made, received and rejected, but also the effectiveness of a telemarketing script, whether the decision maker was easily reached, the best hours of the day to call, etc. B2b telemarketers essentially perform phone surveys for each call they make which help to further improve your targeting strategies

By measuring the factors that significantly impact your ability to generate quality business sales leads in Singapore, you will be able to adapt your methods whenever needed to appeal more to your market.

Avoid Making These Mistakes In Lead Generation

Business owners in Singapore are privileged to be established in a business-minded and forward thinking state. And certain opportunities to increase lead generating strategies may cause them to commit avoidable mistakes in the course of finding leads. Here are 3 don'ts in lead generation to avoid making those mistakes.

Don't overcorrect.

If your previous lead generation marketing plan lost a lot of potential sales leads because you had too little inbound telemarketers to field the incoming calls, don't be tempted to exaggerate your backup for your next telemarketing campaign. While having one or two reserves is good in case of sudden inbound call inflation, hiring too many telemarketers "just in case" would only increase your expenses. The best thing to do in this situation is to hire only what you can afford and field as much calls as your team can. This way, you would still be able to ensure the quality of your customer service and increase your chances of getting quantity qualified leads.

Don't forget creativity and innovation.

Just because a marketing plan proved to be effective, it doesn't mean that you should only use it for all your marketing campaigns. Singapore is a country rife with bright minds, so allow your team members to come up with other marketing strategies or even new product ideas. You might be surprised at what your brilliant minds can come up with.

Don't be a green-eyed business owner.

As your company grows, you will be tempted to try out every single marketing strategy that is popular in the business world. Perhaps you heard that competitor X used a so and so marketing strategy that got them hundreds of leads in just one day. Or you found out that competitor Y's b2b lead generation plan was incredibly cheap yet effective. While some lead generation marketing strategies could work for your business, not every lead generation strategy will be as effective for your company is it was for your competition. If your company is being sustained by leads from your telemarketing campaign, don't be eager to let it go just to transfer to a new marketing strategy.

Effective Content Marketing Mediums For Lead Generation

How can you make your content marketing lead generation campaign more attractive for your Singapore sales or business leads if your niche is even less than mildly interesting? The best way to go about this is to create content using a variety of mediums. The most popular content marketing mediums nowadays are webinars, videos, and content curation.

• Webinars - the online seminars are usually scheduled and announced in advance, just like a traditional seminar. You should have your sales people send email invitations to your business list regarding your upcoming webinar to generate the initial audience. You can then ask them to forward the invitation to their friends or business associates. Just make sure that your invitation includes the complete information about your webinar: the topic, the time and date, the domain or website, and of course, the speaker. You should ask for feedback immediately after the webinar or hire a telemarketing call center to do a phone survey for a more direct approach. This way, any opinions about the topics you just discussed will be promptly receive a response. Also, it is a great way to know how successful your webinar was. The more discussions you can generate after the webinar means that you have truly engaged your sales leads.

• Videos - highly popular because they are more likely to be shared than newsletters or blog posts. A well-made, engaging video can reach virality status in a matter of hours or minutes and bring you an avalanche of hot sales leads.

• Content curation - this is for businesses who have a hard time creating their own original content. Sites like Pinterest and Reddit are great for content curation. It is not necessary that you curate only the content that are relevant to your business, every once in a while, include a content that appeals to you, as person. This helps humanize your brand and provide a fresh and interesting content for your website.

To make everything consumer friendly for your Singapore sales leads, make sure these mediums are available for mobile viewing so that you don't have to force them to stay on their laptops or desktops just so they can consume your free content because, in all likelihood, they won't stay too long in front of their desktops or laptops.

Important Metrics In Lead Generation

What metrics do you use to identify the shortcomings or exceptional results for your marketing strategies? For your sales and marketing teams, having well-defined metrics on which to measure their efforts will help them become more productive, and will make your company much more profitable. Without specific metrics, your sales lead generation team would end up jumping at each and every single sales prospect they can find, expending critical resources without definitive assurance of ROI. In Singapore, a fast rising global business hub, you should be particularly discriminating about where your expenses go to, especially if yours is still a small growing business. Your sales lead generation campaigns should clearly return qualified sales leads, this is your specific metric.

One way to make sure that your sales lead generation campaign returns quality sales leads is by hiring a lead generation company or a call center. A lead generation company may also offer data management services as well as data profiling services. Professional telemarketers from call centers, using targeted telemarketing lists, will be able to contact your target leads in the most direct way possible. Contacted leads are then sent to quality analysts to ensure that the leads sent to you are qualified and have a high conversion rate. While there are other marketing channels with a specifiable metric, telemarketing offers the most direct route and fastest response amongst all marketing channels (short of door-to-door marketing).

Aside from sales lead generation, each team player in your sales process have their own metrics for measuring success. It will greatly increase your profits if you are able to identify these success metrics and have your teams focus their efforts and resources on reaching them.

3 Reasons Why Singapore Is Good For Your Business

Companies and entrepreneurs have more reasons to set up business in Singapore. A research provided by Rivkin revealed low-talent risks in the country, an important factor to consider when setting up a business in a new location. What does this mean for your business?

1.  You will have a higher chance of finding highly skilled employees for your business. When you decide to open up a new branch or relocate your business to a new location, it is paramount that you hire experienced and skilled employees to maintain the quality of services that you offer and make sure that clients remain happy. Singapore's low-talent risks mean that you fill in those empty position with highly skilled employees ready to take on existing clients as well as create new opportunities by finding quality business leads.
2. Longer employee tenure. Your company invests a lot on your employees so that they can help your company grow. In Singapore, you will have a higher chance of retaining skilled employees that will keep your clients satisfied with excellent service.
3. Faster business growth. Because you are able to hire and retain skilled employees, you can expect quick growth for your business. Look forward to regular business appointments that provide new opportunities for your company everyday.

To help your b2b company become more profitable, you can hire a telemarketing company to do the b2b lead generation and set business appointments for your company. This way, your employees can better concentrate on improving services, keeping clients happy, and closing business deals.

Available Marketing Channels In Singapore

Singapore, which is home to hundreds of companies, is a prime location for generating business leads. however, the question is “which is the best marketing channel to use to acquire these leads?” The following are among the various marketing channels available in the country that b2b marketers can choose from:

• Telemarketing - as always, properly executed and well targeted b2b telemarketing still deliver the best possible results compared to other marketing strategies. Although there is a proposed law labelled Personal Data Protection Act (PDPA) to control telemarketing calls to phone numbers, organizations that have been provided express consent by businesses to contact their numbers can still continue telemarketing. Furthermore, the proposed bill is expected to include safeguards that will lessen the impact of the PDPA on business to business transactions.

• Social media - Singaporeans’ eagerness to embrace new technologies and include this in their day to day lives makes social media a viable business to business lead generation channel for Singaporean b2b marketers. Singaporeans spend a large amount of their time online using social media, therefore, leveraging this digital channel to connect on a personal level with business leads will definitely yield favorable results.

• Email marketing - b2b marketers can easily connect with targeted business leads using email marketing due to the availability of mobile internet.

• Sms messaging - This marketing channel is popular with Singaporean marketers due to the proliferation of mobile phones. Similar with telemarketing, this channel is expected to be regulated once the PDPA has been implemented.

• Direct marketing - various direct marketing channels including direct mail, mail orders, television sales as well as telemarketing are actively supported by the government. The Singapore government will provide financial assistance incentives for b2b companies who wish to market their brand using these traditional marketing channels.

Practicing Appropriate Business Etiquette in Telemarketing

In spite of the economic slump and cutthroat competition, proper social etiquette is still being pursued within the corporate ambiance of Singapore. The same must rule in terms of practicing telemarketing. Instilling appropriate social and corporate good manners, prior to, during and even after telephone conversations is extremely crucial to reduce the unfavorable perception of the public.

One thing to master in effective telemarketing techniques is never to “lose face” or at least to retain the dignity on both parties. This could be best accomplished by being polite and well-mannered, which also means that you have to steer clear from anything which could be deemed as offensive and discourteous. Reliable professional telemarketers should be firm, but also be genial as well. In any case, sales prospects can be perceptive based on what they can hear on the phone. Professional telemarketing is about the pacing and tone of a phone marketer’s voice. Words are powerful when utilized in a conversation, plus, they can mean various things. Telemarketers have to control themselves so as not to raise their voices and also not to exhibit irritation in various ways. The sales leads must be shown appreciation and positive reception for their cooperation and time. Ultimately, the very crucial aspect of any business relationship is all about confidence and trust.

All these are necessary in order for the telephone marketers to create a good environment by practicing proper decorum whilst performing lead qualification over the phone. Capturing the sales prospects’ interest could be efficiently attained if best behavior is sincerely put into practice.